FAQs

We’re here for YOU!

First, click on the Get Started tab on our website header and then the New Patients tab. Complete our online referral form and our referral team will contact you within 48 hours to schedule your appointment. You may also click on the forms tab under resources and complete our referral form. Once the form has been completed you can email the form to support@mytherapyworld.com , fax it to (803) 228-0101, or mail it to the following address: 

1612 Ebenezer Rd, Suite 101, Rock Hill, SC 29732 

Once the referral form has been received, our referral team will contact you to schedule your appointment. 

While setting up your appointment, our referral team will contact your child’s primary pediatrician and request a physician order to be signed. 

YES! We offer free 30-minute screenings in our clinic. Please call our office at (803) 329-9500 to schedule your child’s FREE screening. 

We recommended that you complete the in-take packet form that we will email to you prior to your appointment. You may also find the form by clicking on the forms tab under resources. You can fill the document electronically or print it out. You must bring in a copy of your insurance card and any medical history documents that may be important for the evaluating therapist to review. Suggested documents that you can bring to your child’s evaluation are: Individualized Family Service Plan (IFSP), Individualized Education Plan (IEP), diagnosis reports, and surgical or hospitalization reports, just to name a few. 

Therapy World has a talented team of billing specialists that are trained to work with you to contact your insurance and determine the costs of therapy sessions. 

We are currently an in-network provider with the following health insurance carriers for speech therapy, physical therapy, and occupational therapy services:

  • North Carolina Medicaid
  • North Carolina Manage Care Organizations 
  • South Carolina Medicaid
  • South Carolina Manage Care Organizations
  • Blue Cross and Blue Shield of North Carolina
  • Blue Cross and Blue Shield of South Carolina
  • MedCost
  • United Healthcare
  • CIGNA/RPN
  • Humana
  • Tricare East

If you do not see your insurance listed above please feel free to contact our clinic as we can still request single case agreements with your insurance provider. If you have questions regarding your individual policy, please reach out to our billing specialists today at admin@mytherapyworld.com or you can call our office at (803) 329-9500.

At Therapy World, we are dedicated to helping those who need occupational, physical, and speech therapy services. We believe that essential health care should be accessible. Therefore, we offer monthly payment plans for those families undergoing financial hardship. Please email our billing department at admin@mytherapyworld.com or call our office to speak with our billing team at (803) 329-9500 to request and/or set-up your monthly financial plan.